Privacy Complaints

Filing a Complaint

Sedo works hard to protect the privacy rights of our users. The Sedo marketplace is built on a foundation of trust between and among users and the Sedo team. If you feel your privacy rights have been violated in anyway, please refer to Sedo's Privacy Policy to learn what information Sedo collects, Sedo's policies on disclosing this information, either to other users or third parties, and the steps Sedo takes to protect your personally identifiable information. If you feel Sedo, or another Sedo user, has violated our Privacy Policy please use the procedure below to file a complaint. PLEASE NOTE: users within the United States and Canada should submit a complaint to Sedo's office in Cambridge, Massachusetts and all other international users should submit a complaint to Sedo's office in Cologne, Germany.

If you no longer prefer to receive the Sedo newsletter, or would like to change your account information, please log into your Sedo account and choose "Account Data" from the "My Sedo" menu at the top of the page. From there will have the opportunity to edit your user information and to change your preferences on receiving the Sedo newsletter. If you have incorrectly entered your first or last name, please use the complaint procedure below to request a change in your account data.

Legal Requests for User Information

Occasionally, Sedo receives legal requests from outside parties for information about Sedo users. To reach a balance in protecting the rights of Sedo users with the legal rights of others, Sedo will cooperate with law enforcement authorities, as well as with other third parties, to enforce laws, intellectual property rights, and to prevent fraud.

While Sedo maintains the right to disclose user information in response to a legal request, Sedo will not disclose your personal information to anyone without a subpoena, court order or substantially similar legal procedure, except when Sedo believes in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected past, present, or future illegal activity.

Privacy Complaints – Users outside the U.S. and Canada

  1. Your name

  2. Your Sedo user name

  3. Your contact information (including email address)

  4. A detailed description of how you feel your privacy rights have been violated

  5. Your signature

Please mail, fax, or email your complaint to:

Mailing Address:
Sedo GmbH
Attn: Privacy Complaints
Im Mediapark 6, 50670 Koeln
Germany

Fax Number: +49 221. 34030 102
Attn: Sedo Privacy Complaint
Email: privacy@sedo.co.uk
Subject line: Sedo Privacy Complaint

Privacy Complaints – Users Located in U.S. and Canada

  1. Your name

  2. Your Sedo user name

  3. Your contact information (including email address)

  4. A detailed description of how you feel your privacy rights have been violated

  5. Your signature

Please mail, fax, or email your complaint to:

Mailing Address:
Sedo.com, LLC
Attn: Privacy Complaints
161 First Street , Fourth Floor
Cambridge, MA 02142

Fax Number: 617-499-7203
Attn: Sedo Privacy Complaint
Email: privacy@sedo.com
Subject line: Sedo Privacy Complaint